Avis Car Rental Customer Service Complaints Department


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100% Online Car Buying Delivered Straight to Your Door! Shop Now Reserve your next car rental online with Avis save. A large selection of vehicles available & with the Avis Signature Series you can travel in style.


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Rent a Car with Avis. If you want to hire a car in Australia, Avis is with you every step of the journey. We provide a variety of car rental options, including compact car hire, standard car hire, full size car hire, and 4WD hire. We also have a number of specialty options, such as eco-friendly car hire and luxury car hire.


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Reservations How can I view, modify or cancel an upcoming reservation? Do I need to reconfirm my reservation? How do I pay for my rental? Can I pre-pay my booking? Can I pay with a debit card? What is a Card Transaction Fee? What terms and conditions will apply to my rental? What is an AWD (Avis Worldwide Discount) Number?


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Caribbean Avis has locations in more than 150 countries. Use the phone numbers here to reserve a car at one of our international car rental locations.


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1 Wilkinson Street, Tamworth, NS, 2340, Australia Phone: (61) 2 6765 2000 Hours of Operation: Mon - Fri 8:00 AM - 5:00 PM; Sat 8:00 AM - 12:00 PM Holiday Hours: 2023 CHRISTMAS HOLS December 25 - December 26 closed 2024 NEW YEARS DAY January 1 closed AUSTRALIA DAY January 26 closed EASTER HOLS March 29 - April 1 closed


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If you have questions about your reservation or would like to make, amend or cancel a reservation, you may do so on our website, our app, via e-mail to our Reservations team: [email protected], or via phone using the icons below.


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Additional charges may apply if you return your car late. As most rentals are based on a 24 hour day, a car rented at 10am is due back at 10am the next day. We realise that sometimes unforseen delays happen, so there is a 59 minute grace period on late returns.


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Customer Service How do I contact Avis by email? How can I get a copy of my receipt from a recent rental? I forgot to turn in my car keys. What do I do? Lost keys? Need Fuel? Avis 24/7 Roadside Assistance I forgot something in my car; does Avis have a lost and found? Is Avis.com available in different languages?


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Customer Service Click on the link to sign on to the Avis Portal to log specific details of your query including uploading rental documents and photos. This will generate a Case with our Customer Service team to assist with your enquiry. Learn More FAQs Frequently asked questions about Avis car rental policies and procedures by country.


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Claims / Accident Form Aquí respondemos a todas las preguntas acerca de informar un incidente, accidente o robo de vehículo a Avis. Descargue el formulario y lea las Preguntas frecuentes para obtener más información. Learn More FAQs Frequently asked questions about Avis car rental policies and procedures by country.


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Customer services Have an Avis car hire enquiry? Get in touch with our Customer Service team we'll resolve any post-rental queries you need help with.


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Claims / Accident Form All your questions about filing an incident, accident, or stolen vehicle claim with Avis answered here. Download the form and read the FAQ for more info. Learn More FAQs Frequently asked questions about Avis car rental policies and procedures by country.


Avis Car Rental Customer Service Complaints Department

Car Rental rates from other car rental companies (including but not limited to Avis, National Enterprise, Alamo, Sixt, Dollar, Payless, etc) do not qualify. Rates obtained through the use of discounts, coupons, upgrade offers, pre-negotiated (e.g.. group, government, corporate, tour, insurance replacement rentals) or similar rates do not qualify.


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Customer Service How do I retrieve a tax invoice for a previous rental? I forgot to return my car keys or have lost something. What do I do? Am I responsible for parking tickets and traffic violations that occur while I'm renting an Avis vehicle? What is a pre-authorisation and why can't I access it?


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Now at 220+ Convenient AU Locations. Book Now. Avis, Driven By Better. Great service & Range of Cars to Choose From. Book With Avis & Earn Qantas Points!